Privacy Policy
Last updated: 15th January 2025
Introduction and Data Controller
Flexultra Labs ("we," "us," or "our") operates flexultralabs.pro and provides investment mindset education services. We are committed to protecting your personal data and respecting your privacy rights under Irish and EU data protection laws.
As the data controller, we are responsible for deciding how your personal data is collected, used, and protected. Our registered office is located at Burgundy Court, Forster Way, Swords Demesne, Swords, Co. Dublin, K67 N8F1, Ireland.
This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. It also outlines your rights regarding your personal data and how you can exercise them.
Information We Collect
We collect different types of information to provide and improve our services to you. The personal data we collect falls into the following categories:
Information You Provide Directly
- Name and contact details when you fill out contact forms
- Email address when subscribing to our newsletter or updates
- Educational background and experience when applying for programs
- Communication preferences and feedback you provide
- Any other information you choose to share with us
Information Collected Automatically
- IP address and approximate location data
- Browser type, version, and operating system
- Pages visited on our website and time spent on each page
- Referring website and search terms used to find us
- Device information and screen resolution
How We Use Your Information
We process your personal data for specific, legitimate purposes in accordance with Irish and EU law. The legal bases for our processing include:
Service Provision (Contract Performance)
- Responding to your inquiries and providing requested information
- Processing applications for our learning programs
- Delivering educational content and program materials
- Providing customer support and technical assistance
Legitimate Business Interests
- Improving our website functionality and user experience
- Analyzing website usage patterns to enhance our services
- Preventing fraud and ensuring website security
- Conducting internal business operations and administration
With Your Consent
- Sending marketing communications and newsletters
- Using cookies for enhanced website functionality
- Sharing your testimonials or case studies (with explicit consent)
Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website and delivering our services. These include:
- Web hosting and cloud storage providers
- Email marketing and communication platforms
- Payment processing services (when applicable)
- Analytics and website optimization tools
All service providers are required to maintain appropriate security measures and process your data only as instructed by us.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of others.
Your Rights Under GDPR
As an individual in the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR):
Right of Access
You can request a copy of the personal data we hold about you, including information about how we process it.
Right to Rectification
You can ask us to correct any inaccurate or incomplete personal data we have about you.
Right to Erasure
In certain circumstances, you can request that we delete your personal data, also known as the "right to be forgotten."
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format, or have it transferred to another controller.
Right to Object
You can object to the processing of your personal data in certain circumstances, particularly for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month of receipt.
Data Security and Protection
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- SSL encryption for all data transmitted through our website
- Regular security assessments and updates of our systems
- Access controls limiting who can view your personal data
- Staff training on data protection and privacy requirements
- Regular backups and disaster recovery procedures
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.
Retention Periods
- Contact form inquiries: 3 years from last contact
- Newsletter subscriptions: Until you unsubscribe
- Program applications: 5 years for record-keeping purposes
- Website analytics data: 26 months (Google Analytics default)
- Marketing communications: Until consent is withdrawn
When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
International Data Transfers
Your personal data is primarily processed within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA.
When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:
- European Commission adequacy decisions
- Standard contractual clauses approved by the European Commission
- Certification schemes or codes of conduct
We will provide you with details of the safeguards used for any specific transfer upon request.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our site.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand website usage patterns
- Preference cookies: Remember your choices and settings
- Marketing cookies: Used for personalized content (with consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make significant changes, we will notify you by posting the updated policy on our website with a new "last updated" date. For material changes that affect your rights, we may provide additional notice through email or prominent website notices.
We encourage you to review this privacy policy periodically to stay informed about how we protect your personal data.
If you have any complaints about how we handle your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission or your local supervisory authority.
Contact Us About Privacy
For any questions about this privacy policy or to exercise your data protection rights, please contact us:
Email: [email protected]
Phone: +353877011287
Address: Burgundy Court, Forster Way, Swords Demesne, Swords, Co. Dublin, K67 N8F1, Ireland